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See BOTOX PATIENT Program Guide © 2010 Allergan, Inc. mark owned by Allergan, Inc. mark owned by Allergan Industrie SAS Dysport is a registered trademark of Ipsen Biopharm Limited Myobloc is a registered trademark of Solstice Neurosciences, Inc. See BOTOX Features & Benets | 3 See BOTOX Features & Benets See BOTOX FEATURES Multiple ways for you to join the Program Every time you receive a BOTOX Features & Benets | 5 See BOTOX FEATURES Qualied patients can redeem points for dollars off on a number of ALLERGAN products and services including… BOTOX See BOTOX Program Information | 7 See BOTOX Program Information See BOTOX Program Information | 9 See BOTOX You’ve Earned It Welcome to the Points Program, an exciting program where you can earn points redeemable for dollars off BOTOX Deposits 1, 2 200 Points (No Bonus) Deposits 3, 4, 5 200 Points + 50 Bonus Points (A 25% Bonus) Deposits 6, 7, 8 200 Points + 100 Bonus Points (A 50% Bonus) Deposits 9, 10, 11 200 Points + 150 Bonus Points (A 75% Bonus) 200 Points + 200 Bonus Points (A 100% Bonus) COUPON VALUE The more you participate, the greater the rewards! TREATMENT 1 Syringe 200 Points 2 Syringes 400 Points Point Redemption: Points structure for JUVÉDERM XC: 3 Simple Steps for Patients If you are new to Log on to www.BrilliantDistinctionsProgram.com/activat Program Information | 11 See BOTOX member, you will receive a monthly See BOTOX Follow the steps below to earn points: Verify your physician is participating in the Points Program. All physicians will have a BD icon located next to their name when you are using the “Find a Doctor” tool Visit your physician for a BOTOX Log on to www.BrilliantDistinctionsProgram.com click on the “Deposit” button for your points to be banked in the system Note: Voucher points from treatments must be deposited within 60 days from the voucher issuance date or they will expire. Program Information | 13 See BOTOX EARN REDEEM When you have made an appointment with a participating physician, follow the steps below to redeem your points Log on at www.BrilliantDistinctionsProgram.com Currently, there are some states that only dispense LATISSE (bimatoprost ophthalmic solution) 0.03% via the pharmacy. You can check with your physician to see if this applies to where you live When creating a coupon for redeeming on LATISSE you have the option to create a pharmacy-specic coupon to be presented at time of purchase Note: Pharmacy coupons for LATISSE are available in You also have the option to donate your points to the following charities: Make-A-Wish Foundation Dress for Success You can choose the charity you would like to donate your program points to and select the amount of points to be redeemed. Then, select the checkbox to acknowledge that the donation is being made by Allergan, Inc. on your behalf. A conrmation email will be sent to the email address you have on le for the program Note: For more information on the selected charities, please www.makeawish.or www.dressforsuccess.or Program Information | 15 Track Your Rewards Another great feature of the Points Program is the ability to view all of your past transactions online in the “My Rewards History” section of the program site. You can view a list of your transaction history by date and also view your points earned, points redeemed, and the status of each of your recent transactions. Refer A Friend See BOTOX Unparalleled Support The Points Program is entirely online, saving you much time and effort. Support is always just a phone call away—if you have any questions, you can contact our call center at: 1-888-324-2745. AM PM , M FAQs | 17 See BOTOX FAQs See BOTOX Is this program just for BOTOX Joining is easy. You can join the program the following ways: Picking up a Patient Welcome Brochure from your physician, registering at www.BrilliantDistinctionsProgram.com/activate , and entering the required information FAQs | 19 See BOTOX What if I have registered but am not showing up in my physician’s system? The Program has two parts: Membership to receive ALLERGAN product information, exclusive emails, and event information Access to the Points Program Note: You must specically be signed up for the Points Program to begin earning program rewards. How do I access my Program account? Once you activate into the program, you can log on at www.BrilliantDistinctionsProgram.com See BOTOX How often can I earn points for BOTOX The voucher email is not necessary to deposit points into your account, but check to make sure your email address is correct on the “myInfo” tab. Note: You will need to add BDPoints@BrilliantDistinctionsProgram.com as a safe sender to ensure these emails are being delivered. Do I have to go back to the same physician that I activated my account with to receive my vouchers? No, you can go to any participating physician to receive a voucher. FAQs | 21 Do vouchers expire? Yes, you will need to deposit your voucher points within 60 days from the voucher issue date. Can I give my voucher points to someone else to add to their account? Point vouchers are non-transferable. Do coupons expire? Yes, when a coupon is created, it expires 60 days from the coupon creation date. Do points ever expire? Points will remain active as long as they have been deposited or redeemed within the last two years. If an account is closed due to inactivity, all points will be forfeited. Can points be reinstated after they expire? Points cannot be reinstated after they expire, but it is easy to keep points active by depositing or redeeming them. What if I accidentally create There is an option to cancel a coupon once it’s been created. Additionally, you can go to “My Rewards History” on the program site and click on the “cancel” icon that corresponds to the coupon you want to cancel. Can I give my coupon to someone else to use for a treatment? Program reward coupons toward treatments are non-transferable. See BOTOX lost or stolen? Cancel the coupon on the program site by going to “My Rewards History” and click on the “cancel” icon that corresponds to the coupon you want to cancel. If additional assistance is needed, contact the call center at 1-888-324-2745 (9AM–9PM EST, M–F) to speak to a representative who can help issue a new coupon. How do I redeem my points? Once you sign up for the Points Program, you will have access to the program homepage. The page provides specic account information, the ability to deposit points from BOTOX No patient information will ever be shared when donating to a charity. You will select the amount of points to be redeemed and select the checkbox to acknowledge that the donation is being made by Allergan, Inc. on your behalf. An email will be sent to you to conrm your donation. Please refer to www.makeawish.org www.dressforsuccess.org for more information. FAQs | 23 See BOTOX How does the point structure (including bonus points) for earning and redeeming work? Points structure for BOTOX Deposits 1, 2 200 Points (No Bonus) Deposits 3, 4, 5 200 Points + 50 Bonus Points (A 25% Bonus) Deposits 6, 7, 8 200 Points + 100 Bonus Points (A 50% Bonus) Deposits 9, 10, 11 200 Points + 150 Bonus Points (A 75% Bonus) 200 Points + 200 Bonus Points (A 100% Bonus) COUPON VALUE TREATMENT 1 Syringe 200 Points 2 Syringes 400 Points Point Redemption: Points structure for JUVÉDERM XC: Is there a dollar limit when creating a coupon? One coupon can be used per treatment with a maximum dollar amount of $75. How can I redeem points for LATISSE (bimatoprost the pharmacy? When creating a coupon, select the product you will be redeeming points for. If you choose LATISSE , you will need to indicate if you are going to redeem your coupon at a physician’s ofce or pharmacy. By choosing “pharmacy,” a pharmacy-specic coupon will be generated that can be used at your local pharmacy. But don’t worry, if you change your mind and decide to use your coupon at a physician’s ofce—it will work there as well. What is the process for redeeming a LATISSE at the pharmacy? Currently, there are some states that only dispense LATISSE via the pharmacy. Check with your physician to nd out if this applies to where you live. Note: Pharmacy coupons are available in the amounts of $25 and $50. How can I nd a participating physician? Log on to the program site at www.BrilliantDistinctionsProgram.com and click on “Find a Doctor”. Participating physicians will be clearly indicated with the icon next to their name. Can I choose a physician to store in my Program prole? Yes, you can log on to www.BrilliantDistinctionsProgram.com and click on “Find a Doctor”. Here you can search and select your preferred physician and the information will be stored for you. How can I verify which physician is on my prole? Log in to your account on www.BrilliantDistinctionsProgram.com and click on “myPhysician”. The name of your preferred physician will be displayed. Do I need to specify a physician when requesting/printing a reward coupon? No, there is no need to specify a physician. As long as the physician is registered for the program, then they will be able to earn the credit from the redemption. FAQs | 25 See BOTOX If I go to two different physicians for BOTOX Log in to your account on www.BrilliantDistinctionsProgram.com , click on “myInfo,” and update any pertinent information. See BOTOX Can I de-activate from the Program? FAQs | 27 Is anything ever sent to my home address? This program is designed to allow all communications with members to take place See BOTOX BOTOX BOTOX MPORTANT See BOTOX